LICENSING
Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to receive updates and support for purchased add-ons and themes.
Beginning on March 7, 2016, all Vimeography plugin products are sold as recurring subscription services. After one year, license keys are automatically renewed until cancelled.
If a patron cancels a subscription but would like to renew his or her license at any point, the patron will pay any product price increases accrued during that time.
Each license is sold to an individual or company and may not be transferred or sold to other products or services without purchasing a multi-site license. If an individual uses a non-transferrable license on multiple products, Vimeography has the right to remove services and refuse support without notice. If an individual or company sells a license without prior consent from Vimeography LLC, Vimeography has the right to terminate services without notice.
SOFTWARE UPDATES
Updates are included for free for one year. If you have a valid and active license key, updates will be delivered automatically from the WordPress dashboard.
SUPPORT SERVICES
Support for purchased extensions is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, or purchase a new license for the extension you wish to get support for.
REFUNDS
If you have problems getting extensions to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.